Aptible Hosted Pricing
The Aptible Hosted option allows organizations to provision infrastructure fully hosted by Aptible. This is ideal for organizations that prefer not to manage their own infrastructure and/or are looking to quickly get started. With this offering, the Aptible platform fee and infrastructure costs are wrapped into a simple, usage-based pricing model.Get started in minutes
Instantly deploy apps & databases
Simple pricing, fully on-demand
Pay-as-you-go, no contract required
Fast track compliance
Infrastructure for ready for HIPAA, SOC 2, HITRUST & more
On-Demand Pricing
| Cost | Docs | |
|---|---|---|
| Compute | ||
| General Purpose Containers | $0.08/GB RAM/hour | → |
| CPU-Optimized Containers | $0.10/GB RAM/hour | → |
| RAM-Optimized Containers | $0.05/GB RAM/hour | → |
| Databases | ||
| Database Storage (Disk) | $0.20/GB/month | → |
| Database IOPS | $0.01/IOPS after the first 3,000 IOPs/month (included) | → |
| Database Backups | $0.02/GB/month | → |
| Isolation | ||
| Shared Stack | Free | → |
| Dedicated Stack | $499/Stack/month | → |
| Connectivity | → | |
| Endpoints (Load Balancers) | $0.06/endpoint/hour | → |
| Shared HTTP(S) Endpoints | $0.04/endpoint/hour | → |
| VPN | $99/VPN peer/month | → |
| Security & Compliance | ||
| HIDS Reporting | Contact us | → |
Enterprise and Volume Pricing
Aptible offers discounts for Enterprise and volume agreements. All agreements require a 12-month commitment. Contact us to request a quote.Self Hosted Pricing
This offering is currently in limited release. Request early access here.
Unified Infrastructure
Manage your AWS infrastructure in your own account
Infrastructure costs paid directly to AWS
Leverage AWS discount and credit programs
Full access to AWS tools
Unlock full access to tools and services within AWS marketplace
On-Demand and Enterprise Pricing
All pricing for our Self Hosted offering is custom. This allows us to tailor agreements designed for organizations of all sizes.Support Plans
All Aptible customers receive access to email support with our Customer Reliability team. Our support plans give you additional access to things like increased targetted response times, 24x7 urgent support, Slack support, and a designated technical resources from the Aptible team.Standard
$0/moStandard support with our technical experts. Recommended for the average production workload.
Premium
$499/moFaster response times with our technical experts. Recommended for average production workloads, with escalation ability.
Enterprise
CustomDedicated team of technical experts. Recommended for critical production workloads that require 24x7 support. Includes a Technical Account Manager and Slack support.
| Standard | Premium | Enterprise | |
|---|---|---|---|
| Get Started | Included | Contact us | Contact us |
| Target Response Time | |||
| Low Priority | 2 Business Days | 2 Business Days | 2 Business Days |
| Normal Priority | 1 Business Day | 1 Business Day | 1 Business Day |
| High Priority | 1 Business Day | 3 Business Hours | 3 Business Hours |
| Urgent Priority | 1 Business Day | 3 Business Hours | 1 Calendar Hour |
| Support Options | |||
| Email and Zendesk Support | ✔️ | ✔️ | ✔️ |
| Slack Support (for Low/Normal) | - | - | ✔️ |
| 24/7 Support (for Urgent) | - | - | ✔️ |
| Production Readiness Reviews | - | - | ✔️ |
| Architectural Reviews | - | - | ✔️ |
| Technical Account Manager | - | - | ✔️ |
Aptible is committed to best-in-class uptime for all customers regardless of support plan. Aptible will make reasonable efforts to ensure your services running in Dedicated Environments are available with a Monthly Uptime Percentage of at least 99.95%. This means that we guarantee our customers will experience no more than 21.56 min/month of Unavailability.
Unavailability, for app services and databases, is when our customer’s service or database is not running or not reachable due to Aptible’s fault. Details on our commitment to uptime and company level SLAs can be found here. The following Support plans and their associated target response times are for roadblocks that customers may run into while Aptible Services are up and running as expected.
Unavailability, for app services and databases, is when our customer’s service or database is not running or not reachable due to Aptible’s fault. Details on our commitment to uptime and company level SLAs can be found here. The following Support plans and their associated target response times are for roadblocks that customers may run into while Aptible Services are up and running as expected.
Trials
Aptible offers a 30-day free trial for Aptible-hosted resources upon sign-up if you sign up with a business email.Didn’t receive a trial by default? Contact us!
Trial Usage Limits
All accounts on a trial have the following usage limits in place:- Scaling Limits: 3GB of Compute, 20GB of Storage, 1 Endpoint
- Stacks Limits: Deploy to Shared Stacks in US East
FAQ
What’s the difference between the Aptible Hosted and Self Hosted options?
What’s the difference between the Aptible Hosted and Self Hosted options?
Hundreds of the fastest growing startups and scaling companies have used Aptible’s hosted platform for a decade. In this option, Aptible hosts and manages your resources, abstracting away all the complexity of interacting with an underlying cloud provider and ensuring resources are provisioned properly.Aptible also manages existing resources hosted in your own cloud account. This means that you integrate Aptible with your cloud accounts and Aptible helps your platform engineering team create a platform on top of the infrastructure you already have. In this option, you control and pay for your own cloud accounts, while Aptible helps you analyze and standardize your cloud resources.
How can I upgrade my support plan?
How can I upgrade my support plan?
Contact us to ugprade your support plan.
How do I manage billing details such as payment information or invoices?
How do I manage billing details such as payment information or invoices?
See our Billing & Payments page for more information.
Does Aptible offer a startup program?
Does Aptible offer a startup program?
Yes, see our Startup Program page for more information.